Bau HomeServices GmbH (Dällikon)

OUR GUIDELINES

Mission statement

Our goal is to tailor our services as closely as possible to the needs of our clientele. The key to this is long-serving and committed employees, well-functioning cooperation among the business units, as well as the swift implementation of daily inquiries and orders by our customer service. We carefully nurture these three key elements.
We always assess our performance first from the perspective of our clients. In doing so, we work according to measurable specifications (requirement specifications), which are worked out together with the customer. We work closely together and get along with a flat hierarchy as well as an appropriate degree of guidelines.

For three decades, our commitment to maintaining the value of the properties entrusted to us has been high on our agenda. We therefore strive to live up to the corresponding principles in our daily work, in emergencies 365 days a year and around the clock.

YOUR ADVANTAGE

Professional execution of orders

The orders are executed professionally by the employment of well-paid and optimally trained specialized personnel. Care is taken to ensure that your property is serviced by the same man, whenever possible, and on the same day of the week. With the support of checklists and monthly reports, the work is completed on the desired date.

Order size adapted

For each of your properties, we present a service concept tailored to your needs. You will not receive a service that you do not need.

Troubleshooting

Defects will be repaired within 24 hours as a rule and as far as possible within the scope of normal house maintenance.

Our on-call service

In urgent emergencies our on-call service is at your disposal. Important complaints are usually solved within 24 hours. (All tenants and users of the property receive the emergency telephone number).

Staff instruction

Every employee of home service ag is carefully instructed by our head staff on site.

Control service

This is not an empty word. Your property is constantly checked by our chief personnel on the spot according to the specifications. Furthermore, the objects are provided with a QR code, so the presence and duration of the work can be verified at any time.

Machinery not applicable

There is no need to purchase and maintain expensive machinery, as all machines and equipment are usually provided by home service and are included in the subscription price.

Accommodation of the janitor

A janitor's apartment is no longer necessary. You can now rent it out at your normal conditions and no longer have to leave it empty until the new janitor is found.

OUR COSTS

Lower total costs

Careful calculation of the tailor-made service concept and the clearly calculable monthly flat rates keep your costs under control.

No overhead and hassle

This applies to janitor searches, rent reductions for the janitor apartment, loss of rent due to vacant janitor apartments, social benefit and insurance costs for the janitor as well as for sickness and vacation replacements.

No additional costs

There are no additional costs for the specifications for inspections by the administration that we have drawn up and prepared.

No additional costs

Machines and apparatus, small and consumable materials in cleaning, as well as green waste disposal costs incurred in the course of gardening work are included.

No additional damage costs

There are no additional costs for the repair of damage resulting from improper execution of work. (Our insurance covers damages up to 5 million Swiss francs).

Benefit from our favorable annual subscriptions!

OUR HISTORY

1980 The idea of external home maintenance is born.

1981 Foundation of the sole proprietorship home service Kurt F. Seeberger with entry in the commercial register and start as a one-man business. The company is located at Bellerivestrasse in Zurich.

1986 Foundation of home service Kurt F. Seeberger.

1986 The ambitious company needs more premises and moves to its current domicile at Tramstrasse 109 in Oerlikon.

2007 The company grows and continuously expands its departments, cleaning, garden and technical services as well as administration. The garden maintenance department in particular is adapted to modern needs and further professionalized.

2009 Opening of the Winterthur branch.

2011 Today, home service employs around 100 full-time staff. In addition, the new workshop for the garden department with space for vehicles, equipment, plants and its own green waste depot in Zurich Seebach was inaugurated.

2016 With the takeover of a larger building in Romanshorn, a satellite location is established at the same site.

2019 The location in Winterthur is closed due to total renovation by the owner of the building.
In Rüschlikon, an additional location will be established as a satellite and local synergies through employees can be used.

2022 Change of ownership to Investis Group; takeover of concept and brand for further expansion

OUR SPHERE OF ACTIVITY

"... and if it makes sense for you and us, we know no boundaries."